We have a 7-day return policy if only, if the product found defective or damaged at the time of arrival, which means you have 7 days after receiving your item to request a return. We will provide replacement for it, if it is eligible.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll arrange logistic pickup of defective product. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchange request may be denied if the right product delivered to you as complete specifications are mentioned in our product description.
Still we may accept some exchange upon customer request, then further process will be discussed on person.
In this case buyer needs to ship the received product back to us, after receiving and finding it okay, we will ship the exchanged product.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. If products found damaged or defective are only liable for exchanges.
Damaged Products after using the product are not covered under warranty